Welcome to HISINGY Online Store! We are committed to delivering your orders efficiently and effectively. Below you will find the details of our shipping practices and policies.
1. Fast Delivery
We take pride in our ability to dispatch products quickly. Thanks to our overseas warehouses located in multiple countries, we are able to offer expedited shipping, in some cases to selected destinations within two days..
2. Global Reach
Our network of international warehouses allows us to ship to various countries across the globe. This setup not only speeds up the delivery process but also helps in reducing shipping costs, which we happily pass on to our customers.
3. Shipping Costs
Shipping costs are calculated based on the destination, the size, and the weight of your order. The final shipping cost will be displayed at checkout before you confirm your order.
4. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email. This number allows you to track the real-time status of your delivery on our website.
5. Delivery Times
While we aim to deliver within two days in areas serviced by our overseas warehouses, please note that delivery times may vary depending on the specific location and the presence of unexpected factors such as customs delays or logistic issues.
6. Customs, Duties, and Taxes
Orders shipped outside of our warehouse locations may be subject to import taxes, customs duties, and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties, and fees, which are levied once a shipment reaches your country.
7. Damaged/Missing Items
In the unlikely event that your order arrives damaged or if any item is missing, please contact us immediately so we can address the issue promptly. Claims for damaged or missing items must be reported within 48 hours of receiving your order.
8. Changes and Cancellations
You may change or cancel your order as long as it has not yet been dispatched. Once an order has been dispatched, it cannot be canceled.
Contact Information
For any queries regarding our shipping practices or your order status, please contact us at [Insert Contact Information].
